There are 3 types of log files, with which you can provide us:ġ. In that case, the log files could be very helpful for us to see if anything within them will give us data relevant to the issue you are experiencing. Thank you for the reply, I understand and agree with your position on this.
#Chaos group vray software#
I saw some posts here and on other sites about VFB freezing not only in SU but in other software too but haven't found some appropriate solution that could work for me. But nevertheless, if there is no way to send from my side a report file surely I'll try to find time for teamviewer connection because I'm not going to endure it anymore.
#Chaos group vray drivers#
Meanwhile, please make sure (if you are using an Nvidia GPU), that the drivers are the latest Game Ready Drivers downloaded directly from Nvidia's website.I'm asking you about a way to see a log or some report file because in this way I could continue my work and as long as I get a bug again at least I could report you that instead of having a teamviewer connection maybe for almost an hour waiting for the issue be reproduced. But the issue really exists during my working process and as long as I make some changes in my project and before I run VRAY I am always saving my project because I know that it could suddenly make SketchUp unresponsible and all my changes will be lost so working with VRAY needs from my side to be very careful and always remember to save a project before running an interactive rendering. I've got no certain regularity to be honest to show you at once as we get a teamviewer connection. Sometimes it can take 10-15 minutes to get a bug, but sometimes it can take more time (at about an hour). What concerns a teamviewer connection: is there any way to see by myself some report or log file? The problem is that I'm not always can reproduce an issue so fast having not knowing what really makes it hang. Meanwhile, please make sure (if you are using an Nvidia GPU), that the drivers are the latest Game Ready Drivers downloaded directly from Nvidia's website.I'm using the latest GPU drivers. That way the case will be assigned directly to me and we can schedule the remote control session. If this is alright for you as a course of action, please send an email to with a link to this post and mention somewhere in the email that you spoke to me regarding a TeamViewer session.
This seems like an issue, which will require a TeamViewer remote control session, so that we can properly inspect the problematic behavior. So what kind of information I could provide you in order you could find out with that really serious problem? Some log file or what else? For example, I can model in SU for hours, for all the working day and no freezings or restarts but only I need to do the final step - rendering as it always becomes like a nightmare with all that freezing, bugs, etc. It makes my work unreal because I always afraid of it will freeze when working with my projects and of course sooner or later it really happens. Then I did the same on my other device and the problem is the same. So I can be sure that there is no problem with plugins. The only way was ctrl+alt+delete and restart it. and finally after 10 or 15 minutes I got vray stop responding and SU too. Today I decided to make sure that no one of my plugins installed could conflict with vray and fully removed them from sketchup and then made some simple scene with one of my model and during manipulating with moving lights, rotating camera, etc.
#Chaos group vray update#
I'm using vray in sketchup for almost a year and all of this time I hope that with a new update something will be fixed. Vray often freezing during interactive rendering and it occurs not only in a specific project.
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